Managed Service Provision (MSP)
Get the IT Support you deserve
Clients partner with Summer Technology because they need an MSP that listens and delivers. We offer a one-stop-shop and support for physical and cloud solutions.
Easy Support
- 4 Ways ticket creation (email, call, portal or Desktop App)
- Instant feedback and updates
- Faster access to support, typically the same engineer.
- Proactive email updates on all work performed
-
Complete Visibility
Proactive and Peace of Mind
- Spend less time on phone support, we know of your downtime before you do
- Full automation of support, documentation, remote management
- National and after hour Support for our MSP Contracted customers.
Business Continuity
- Disaster Recovery Planning
- Continuous Backup monitoring
- IT Roadmap and Planning
- Proactive management
Cost Management
- Reduced Costs
- Predictable Monthly Fixed Cost
- Long Term Planning
- Proactive Consulting
- Ability to Bundle the "One Stop Shop" Infrastructure and Business Systems