Managed Service Provision (MSP)

Get the IT Support you deserve

Clients partner with Summer Technology because they need an MSP that listens and delivers. We offer a one-stop-shop and support for physical and cloud solutions.

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Easy Support

  • 4 Ways ticket creation (email, call, portal or Desktop App)

  • Instant feedback and updates

  • Faster access to support, typically the same engineer.

  • Proactive email updates on all work performed

  • Complete  Visibility

Proactive and Peace of Mind

  • Spend less time on phone support, we know of your downtime before you do

  • Full automation of support, documentation, remote management

  • National and after hour Support for our MSP Contracted customers.

Business Continuity

  • Disaster Recovery Planning

  • Continuous Backup monitoring

  • IT Roadmap and Planning

  • Proactive management

Cost Management

  • Reduced Costs

  • Predictable Monthly  Fixed Cost 

  • Long Term Planning

  • Proactive Consulting

  • Ability to Bundle the "One Stop Shop" Infrastructure and Business Systems